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Unsolicited comments we have received
via email,
all used with permission.
We actually get more than are listed here. - too many to list!
Hello,
Thank you so much for providing the best advice on how to clean
baseball caps. I am sure everyone who has been fortunate enough to find
you feels the same way even if they don’t think about sending you a
Thank-You note.
Best wishes,
Francis
Now THAT is real service!
My package was waiting for me when I got home from work today, after
just
ordering it yesterday.
Everything is perfect and exactly what I wanted.
Thanks so much for the EXCELLENT and SPEEDY service!
Robert, Joshua Tree CA
Wow. You provide excellent follow up and excellent customer
service. I work in customer service myself. I refuse to do business with
any companies that are not customer friendly. Thanks for everything. I
will be loking forward to my hat, I happened across your site while
searching for a fitted camo cap. I am hopes that it is what I am looking
for. If so, I will be back for more, possibly for embroidery as well.
Thanks again and I look forward to possibly doing business again with
your company in the future.
Stuart K., Julian PA
Ordered hats for our Travel Baseball Team and they were shipped within
a couple of days. Good quality and they worked perfectly. Thanks for
the quick turnaround.
Shannon W., Blowfish Baseball
Subject: LOVE THEM
Not only was I happy to have fond you (via a Google search) but then
when my hats arrived I was ecstatic at how they fit and looked! I have
never liked how adjustable caps look on me or how they feel. The one
I’ve been wearing for years (plaid and from J-Crew and super old) has a
stretch fit. It is worn to DEATH! I tried numerous hats to take its
place. I’ve never been able to find one with a stretch fit and that did
not have a logo on it or a bad color. The low-profile option was what
really intrigued me because I always think hats sit to high on my head.
Also, I love how the brim has the soft curve already in it.
All in all I’m psyched that I can now get an array of caps and visors
from you for my wardrobe!!
Thanks, from a Mom who rarely has time to worry with hair
Lisa Miller
The order arrived today. Thanks guys. The hats look great!
Picture day will now be a success thanks to you!
Paul
I have received the hats and they look great as always.
Thanks!
Alan P - Memphis TN
Thank you for your prompt, professional service. The main
shipment of sample hats arrived today. Upon first inspection I am very
happy. Your products and services are superior. Thank you again.
Bob Sherrer
That is a good catch phrase ''we got the best caps under the sun'' ha
ha I like that!
I received the large size hats and they fit AWESOME and I like the five
hats very much!!
Thank you for your exceptional customer service skills!
Danny
Thanks Again! You're company is probably one of the easiest and best
distributors that we order from! Keep up the good work!
Creekside Custom Embroidery, Jeff L, Owner
“Hey just wanted to let you know I received my order this morning, and
I'm more than happy, they seem to be of great quality, the fit is great....I
got one of the 6 panel ProFlex to wear in the kitchen...I work at a
restaurant in Aspen CO...and the Chef loved it...so there may be more
orders coming soon, thanks again...”
David
Hi, I just wanted to say I received my order today.
Excellent service, prices, and quality. Shipped here really fast, to
NYC. I will be ordering more in the very near future.
Thanks!
Adam P., Staten Island, NY
The hats came just the other day, and my son is so
pleased. To find a great product at a wonderful price is very good
reason to shop with you again.
Thank you!
Anne J., Chino Valley, AZ
Dear Mr. Diengott,
I apologize for sending this to you so late but it has
been crazy the past couple of weeks not only with the baseball season but
also because of the Memorial Day holiday weekend. I wanted to thank you
for the help you gave me with our recent order, and in particular I
appreciate that you charged me the ground shipping cost even though I had
contacted you past your stated deadline time.
The boys and coaches love the new hats and I have already
passed your company's name and web address around to the other coaches at
our school and league so hopefully you will gat some" new customers and
bigger orders than ours. It is rare these days to find quality products
at such low prices, but rarer still that they are coupled with great
service; this impressed me the most and you can guarantee repeat
business from me for all of our team needs in the future.
Thank you once again for your help and service on our
order!
Sincerely, Andrew Brannigan -- June 2, 2005 (via FAX)
Camo caps have also taken on a "fashion statement" status.
My son, who's a surfer, just stole my PFX315M, that I wear when I go
hunting at the grocery store. It's very comfortable. Cool in the warm
weather. And very macho.
S.D., California
Mr. Diengott,
I received the hats today by UPS. I was shocked to receive them so
quickly. Thank you very much for your efficient service. I am pretty
sure we will need to order some additional caps in the very near future.
Rest assured that we will use your company again.
Mark V., Alexandria, LA
Stan,
I received the completion of my order today, just let me say thank you. I
am really impressed with your customer service, that is something that is
really hard to find these days. I will be ordering from you again in the
near future, and if i know of anyone that need your products, i will send
them your way. you guys are AWESOME!!!!!
Will Wilson, Wilson's Mobile Car Wash & Detailing Inc.
Got the hats today - AWESOME. Very speedy delivery!
Thanks - I'll be back.
Best regards,
John G., Mission Viejo, CA
To: www.sport-smart.com
Subject: great visors
I would like to thank you for providing a great product
for a reasonable price the quality is great, and your shipping time
was remarkable you were so quick!
TROUBLE Fastpitch Softball
Sept. 2004
Subject: Just a Thanks
Hi,
I just wanted to drop you a note to say how happy I am with the
ProFlex Cotton Twill hats you sent me.
I recently ran into a dilemma, where I was no longer able to find blank
hats locally, specifically ones that fit my head. Being someone who wears
a hat everyday, I tend to need to buy a new hat twice a year.
I figured I would check the internet for a place to purchase blank hats
and I stumbled across your site. I have to admit the price of your
ProFlex hats were much less then some of the other sites I went
through before yours, so I was a bit sceptical on the quality/fit of the
hats. I figured I didn't have much to lose and placed the order.
Well, I just found my new source for hats, the fit of these hats are
Awesome, the quality is great and right out of the box you can where them
and they look right, no brim bending necessary.
I work in a field where people often get good service and a good
product, but choose not to say thanks. I wanted to make sure you guys knew
that I am very pleased with the service and quality you provide.
I'll be sure to let my friends know about your site.
Jerrad D Regina Saskatchewan, Canada
The hats look great! Thanks again for all of your help in getting the
product to me in a timely manner! I can't wait to do more business with
you at a later date.
Lisa W. - Savage, MN
Thanks for the hats - they look great! The kids will be thrilled.
Johnson County Mental Health - Larry K
June 14, 2004
Subject: RE: Dark Green and Yellow Headcoolers
Thank you very much. Your customer service is excellent. I’ll be
back.
Traci
Thank you so much! This is great. I'll have my cap order in just in
time for our special event fundraiser for Big Sisters of Rhode Island.
I greatly appreciate your time, especially since I interrupted your
peaceful Sunday.
You were very helpful and your turn around time in completing my order
is just incredible.
I look forward to continuing a professional business relationship with
Sport-Smart.com and with you!
Thanks again! Heidi
I cannot tell you how pleased I am with the service you have
offered me on my orders from you. My little league team will definitely be
grateful and you can count on me referring my league to you if the need
arises. Thank you so much!
Abelicio P., Coach Grants Diablos
Thanks for all your help getting the visors to us so quickly. We
have a team of girls in Hawaii who played their first game with no visors.
Not good.
Thanks again, T M Hilo Hawaii
Thanks so much for your fast and efficient service, it was a
pleasure ordering from your company and hopefully I can send more business
your way.
Michelle Hailey, Music City Screenprinting
Stan,
I have received the red visors which I ordered through your company. I
want to thank you for the wonderful and courteous service you gave
me. I will be happy to continue doing business with you in the future.
With Thanks,
Michelle Janiga, Portage IN
Thank you all for the quick shipment of the visors I ordered for
my team late last week. They came today and are awesome. The girls on my
team will love them!
Thanks for the excellent service and awesome prices!
Steve Miller
Chapin,
South Carolina
THANK YOU so much for your prompt response to our urgent order!!
We really needed the snaps to honor the memory of a former player.
Not only did we receive them on time, but also
we took a picture for Jason's mom to see how we paid tribute to her late
son....
Thanks again....
Coach Pete, Queensbury NY
About my visor order, I love doing business with you. Good prices
and GREAT communication! Thanks Stan.
David A., Caledonia MI
The team loves the new caps! Forest green was a perfect match for our
team colors.
Joanne W., Seattle, Washington
Got the order today, you sent it so fast! Thanks.
Fred W., Tampa, Florida
I would just like to say 'thank you" for the fast delivery
on the red ponytail caps. It was greatly appreciated and your
prices were good also. I am looking forward to doing business with you
in the future, and I will gladly let people up on the central coast know
about your excellent service.
Thank you once again!
Patricia L., Lompoc CA | 
